Coronavirus COVID-19 Update

Independent Customer Feedback

100% of our customers would rate our service good or excellent.

5

Showing reviews 1 to 20 of 58

Date Product Score Customer Comment Our Response
16-Apr-2021
Product:
VOLVO XC90
Rating:
Customer Comment:
Good transaction - Graham was responsive and arranged sale efficiency. The delivery driver was courteous and professional with the paperwork. I would use Wimbledon Carriage Company for future purchases.
Good transaction - Graham was responsive and arranged sale efficiency. The delivery driver was courteous and professional with the paperwork. I would use Wimbledon Carriage Company for future purchases.
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Our Response:
No Comment
No Comment
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15-Apr-2021
Product:
BMW 6 SERIES
Rating:
Customer Comment:
Very nice experience, all of the staff are well informed and show a real passion for the cars they sell. And the car they sold me is a real peach.
Very nice experience, all of the staff are well informed and show a real passion for the cars they sell. And the car they sold me is a real peach.
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Our Response:
No Comment
No Comment
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02-Apr-2021
Product:
SKODA KODIAQ
Rating:
Customer Comment:
Very pleased with all aspects of their service. Car I bought was excellent and in very good condition. Relaxed atmosphere and no pressure selling. Will buy from them again.
Very pleased with all aspects of their service. Car I bought was excellent and in very good condition. Relaxed atmosphere and no pressure selling. Will buy from them again.
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Our Response:
No Comment
No Comment
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01-Apr-2021
Product:
VOLVO XC60
Rating:
Customer Comment:
Great customer service, excellent communication from the start. Very happy with the car we bought!
Great customer service, excellent communication from the start. Very happy with the car we bought!
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Our Response:
No Comment
No Comment
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26-Mar-2021
Product:
MERCEDES CLASS
Rating:
Customer Comment:
In general service very good in light of pandemic. Had to negotiate to get free delivery.
Spec on car appears to be slightly different than advertised but believe this is mentioned in autotrader terms and conditions. After sales communications were excellent.
In general service very good in light of pandemic. Had to negotiate to get free delivery.
Spec on car appears to be slightly different than advertised but believe this is mentioned in autotrader terms and conditions. After sales communications were excellent.
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Our Response:
No Comment
No Comment
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25-Mar-2021
Product:
SKODA SUPERB
Rating:
Customer Comment:
Good company. Efficient.God car and fair price.
Good company. Efficient.God car and fair price.
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Our Response:
No Comment
No Comment
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24-Mar-2021
Product:
FIAT SPIDER
Rating:
Customer Comment:
Brilliant service Graham was fantastic to arrange it all and a late evening phone call from Victoria to tax the car and arrange for delivery the next day. Highly recommend them if you are looking for a car.
Brilliant service Graham was fantastic to arrange it all and a late evening phone call from Victoria to tax the car and arrange for delivery the next day. Highly recommend them if you are looking for a car.
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Our Response:
No Comment
No Comment
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22-Mar-2021
Product:
VOLVO XC90
Rating:
Customer Comment:
Excellent service and they make purchasing a second hand car a very easy and trusting process. The remote purchasing and home delivery were seamless. Very knowledgeable and no pressure selling.
Excellent service and they make purchasing a second hand car a very easy and trusting process. The remote purchasing and home delivery were seamless. Very knowledgeable and no pressure selling.
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Our Response:
No Comment
No Comment
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20-Mar-2021
Product:
MERCEDES CCLASS
Rating:
Customer Comment:
Excellent service throughout from personal video viewing , reasonable p/x completion of paperwork and payment and finally but not least home delivery of my new 350e and collection of my old car. Thanks to all involved att Wimbledon Carriage Company
Excellent service throughout from personal video viewing , reasonable p/x completion of paperwork and payment and finally but not least home delivery of my new 350e and collection of my old car. Thanks to all involved att Wimbledon Carriage Company
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Our Response:
No Comment
No Comment
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18-Mar-2021
Product:
BMW X5
Rating:
Customer Comment:
Very helpful from start to finish. Delivered on what was agreed. Excellent
Very helpful from start to finish. Delivered on what was agreed. Excellent
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Our Response:
No Comment
No Comment
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02-Mar-2021
Product:
VAUXHALL CROSSLAND
Rating:
Customer Comment:
We have via our extended family just bought our fourth car from WCC, this over a period spanning the last eight years. As always their service is second to none , and this time around they specially sourced a vehicle for us based on our prior input and required specifications.
Everything...
We have via our extended family just bought our fourth car from WCC, this over a period spanning the last eight years. As always their service is second to none , and this time around they specially sourced a vehicle for us based on our prior input and required specifications.
Everything surrounding the commercial negotiations , delivery of the vehicle (in covid times) door to door in perfect condition, collection of the part exchanged vehicle, and their handling of the new registration documents was flawless.
We value their services and expertise very highly indeed.
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Our Response:
Thank you for your lovely review, it was a pleasure finding a car for your dad, We are always happy to source cars to order for previous customers. All the Best.
Thank you for your lovely review, it was a pleasure finding a car for your dad, We are always happy to source cars to order for previous customers. All the Best.
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26-Feb-2021
Product:
LAND ROVER VELAR
Rating:
Customer Comment:
Wimbledon Carriage Company is a fair and honest trader. I would have absolutely no hesitation in recommending to anyone who is buying a new car. They helped me throughout the purchase process, and guided me with the decisions I needed to make. The car I purchased came with a years MOT, so once...
Wimbledon Carriage Company is a fair and honest trader. I would have absolutely no hesitation in recommending to anyone who is buying a new car. They helped me throughout the purchase process, and guided me with the decisions I needed to make. The car I purchased came with a years MOT, so once insured and taxed, it was ready to drive away, and I was safe in the knowledge that it had been thoroughly checked over. I valued the professionalism and integrity of Wimbledon Carriage. I 100% trusted them judgement and advice. If I’m ever looking for another car in the future, I would start and finish my search at Wimbledon Carriage Company Limited. On a final note, I absolutely love my new car! It is perfect for me.
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Our Response:
Thanks for taking the time to leave your kind review, it was a pleasure doing business, enjoy the new car you made an excellent choice!
Thanks for taking the time to leave your kind review, it was a pleasure doing business, enjoy the new car you made an excellent choice!
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23-Feb-2021
Product:
TESLA S
Rating:
Customer Comment:
Graham was very helpful and responsive. He managed ti get me a better deal than Zuto by 5%. Very straight forward and professional service.
Graham was very helpful and responsive. He managed ti get me a better deal than Zuto by 5%. Very straight forward and professional service.
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Our Response:
Thanks Georgios, We normally can improve on other finance companies monthly payment, Car looks fab with the branding, Enjoy!
Thanks Georgios, We normally can improve on other finance companies monthly payment, Car looks fab with the branding, Enjoy!
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23-Feb-2021
Product:
ALFA BRERA
Rating:
Customer Comment:
From start to finish, the team at Wimbledon made quality car buying effortless and stress free. Prompt delivery of new purchase took out the added burden of vehicle collection and the delivery driver was extremely helpful and courteous. By far, the easiest and least stressful car buying experience for...
From start to finish, the team at Wimbledon made quality car buying effortless and stress free. Prompt delivery of new purchase took out the added burden of vehicle collection and the delivery driver was extremely helpful and courteous. By far, the easiest and least stressful car buying experience for me in the last 25 years.
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Our Response:
Thanks for your kind review, we have always worked hard to keep things as relaxed and straight forward as we can, we have had to introduce more paperless processes since Covid, which have helped things further, so some positive from Covid at least. Will pass on your comments to our driver too.
Thanks for your kind review, we have always worked hard to keep things as relaxed and straight forward as we can, we have had to introduce more paperless processes since Covid, which have helped things further, so some positive from Covid at least. Will pass on your comments to our driver too.
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23-Feb-2021
Product:
VOLVO XC90
Rating:
Customer Comment:
Very honest. Worked correctly with the covid guidelines. I felt safe all the time. Answered all my concerns and I would buy from them again.
Very honest. Worked correctly with the covid guidelines. I felt safe all the time. Answered all my concerns and I would buy from them again.
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Our Response:
No Comment
No Comment
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22-Feb-2021
Product:
BMW 5 SERIES
Rating:
Customer Comment:
Overall just had a smooth experience. Victoria was so helpful and patient and Chris was exceptionally efficient. Helped me achieve what i wanted without any hassle.
Overall just had a smooth experience. Victoria was so helpful and patient and Chris was exceptionally efficient. Helped me achieve what i wanted without any hassle.
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Our Response:
Thanks for your kind review Nic, We got there in the end with Alphera! Enjoy exploring the UK once lockdown restrictions are reduced in your new car and hopefully see you for a Volvo some time!
Thanks for your kind review Nic, We got there in the end with Alphera! Enjoy exploring the UK once lockdown restrictions are reduced in your new car and hopefully see you for a Volvo some time!
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22-Feb-2021
Product:
NISSAN X-TRAIL
Rating:
Customer Comment:
A very professional company, efficient and made purchasing a vehicle a pleasant experience. Will definitely purchase another car from this company again and would recommend them highly. Thank you.
A very professional company, efficient and made purchasing a vehicle a pleasant experience. Will definitely purchase another car from this company again and would recommend them highly. Thank you.
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Our Response:
No Comment
No Comment
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10-Feb-2021
Product:
VOLKSWAGEN GOLF
Rating:
Customer Comment:
I bought a good car for a good price and got a good price for mine in part exchange. Nice people to deal with.
I bought a good car for a good price and got a good price for mine in part exchange. Nice people to deal with.
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Our Response:
Thanks for taking the time to leave a review, was a pleasure doing business with you.
Thanks for taking the time to leave a review, was a pleasure doing business with you.
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27-Jan-2021
Product:
FORD MUSTANG
Rating:
Customer Comment:
Very professional and trustworthy company from the CEO down. If I lived nearer, I would certainly do business with this firm again.
Very professional and trustworthy company from the CEO down. If I lived nearer, I would certainly do business with this firm again.
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Our Response:
Thanks for your kind review Malcolm, Hopefully we will do some more business at some point regardless of the distance, enjoy your new car.
Thanks for your kind review Malcolm, Hopefully we will do some more business at some point regardless of the distance, enjoy your new car.
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25-Jan-2021
Product:
TOYOTA LAND CRUISER
Rating:
Customer Comment:
I've bought from plenty of garages in my time and Wimbledon Carriage Company have been the best to deal with by far, I really can't praise them enough. Even had a video call showing me around the car before purchase, car was delivered when agreed and arrived in excellent condition as promised. Will...
I've bought from plenty of garages in my time and Wimbledon Carriage Company have been the best to deal with by far, I really can't praise them enough. Even had a video call showing me around the car before purchase, car was delivered when agreed and arrived in excellent condition as promised. Will definitely be buying from here again.
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Our Response:
Thanks for your review Andy, Video technology has been invaluable to us during the COVID restrictions, Enjoy your new car and hopefully see you again for another when you are ready.
Thanks for your review Andy, Video technology has been invaluable to us during the COVID restrictions, Enjoy your new car and hopefully see you again for another when you are ready.
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Showing reviews 1 to 20 of 58