Independent Customer Feedback

100% of our customers would rate our service good or excellent.

5

Showing reviews 1 to 20 of 31

Date Product Score Customer Comment Our Response
17-Aug-2019
Product:
BMW
Rating:
Customer Comment:
WCC has demonstrated excellent customer service all the way from test driving the car to the final purchase. Very polite and knowledgeable about the car and also all the other aspects of the purchase. Highly recommended.
WCC has demonstrated excellent customer service all the way from test driving the car to the final purchase. Very polite and knowledgeable about the car and also all the other aspects of the purchase. Highly recommended.
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Our Response:
No Comment
No Comment
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11-Aug-2019
Product:
Mercedes
Rating:
Customer Comment:
Graham was very helpful and directed me to my final choice which so far seem to be successful.
On collection when Graham was on holiday Andy was extremely helpful and patient
Graham was very helpful and directed me to my final choice which so far seem to be successful.
On collection when Graham was on holiday Andy was extremely helpful and patient
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Our Response:
Thanks very much for your review, We take pride in spending as long with customers as they would like to make the sales process as relaxed as possible. Enjoy your car.
Thanks very much for your review, We take pride in spending as long with customers as they would like to make the sales process as relaxed as possible. Enjoy your car.
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28-Jul-2019
Product:
Jaguar
Rating:
Customer Comment:
Transaction carried out efficiently and I would use them again
Transaction carried out efficiently and I would use them again
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Our Response:
Thanks very much for taking the time to leave a review, We look forward to seeing you out and about locally enjoying the Jag!
Thanks very much for taking the time to leave a review, We look forward to seeing you out and about locally enjoying the Jag!
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28-Jul-2019
Product:
Mercedes Benz
Rating:
Customer Comment:
Great no nonsense company, good clean cars.
Great no nonsense company, good clean cars.
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Our Response:
Thanks for your review, We search far and wide to find cars that we are happy with the standard of, Enjoy your new car.
Thanks for your review, We search far and wide to find cars that we are happy with the standard of, Enjoy your new car.
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19-Jul-2019
Product:
bmw
Rating:
Customer Comment:
Excellent service friendly staff very professional...just great 👍
Excellent service friendly staff very professional...just great 👍
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Our Response:
Thanks for your kind words, was a pleasure to meet you, Enjoy the car.
Thanks for your kind words, was a pleasure to meet you, Enjoy the car.
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12-Jul-2019
Product:
mercedes benz
Rating:
Customer Comment:
I am new in the UK and just bought my first car! As Wimbledon Carriage Company was advertising the car that I was looking for (Mercedes Hybrid), I took the opportunity to travel from London with my son to meet up with Graham and the team. I am very happy with the professional service and support...
I am new in the UK and just bought my first car! As Wimbledon Carriage Company was advertising the car that I was looking for (Mercedes Hybrid), I took the opportunity to travel from London with my son to meet up with Graham and the team. I am very happy with the professional service and support that I have received. It has been a great experience and I hope this is the first of many cars that I buy from Graham!
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Our Response:
Thanks for your kind words Peter, Glad we made your first experience of buying a car in the UK a great one and look forward to supplying you many more.
Thanks for your kind words Peter, Glad we made your first experience of buying a car in the UK a great one and look forward to supplying you many more.
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12-Jul-2019
Product:
Kia
Rating:
Customer Comment:
Very quick to respond to requests, punctual when collecting the car having it ready. Personable friendly service.
Very quick to respond to requests, punctual when collecting the car having it ready. Personable friendly service.
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Our Response:
Thanks for your review, We always reply to correspondence as quickly as possible and do everything we can to make the process as smooth and stress free as possible, Enjoy your car.
Thanks for your review, We always reply to correspondence as quickly as possible and do everything we can to make the process as smooth and stress free as possible, Enjoy your car.
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25-Jun-2019
Product:
Mercedes Benz c class
Rating:
Customer Comment:
Very helpful from start to finish! And we love the car 🚙💨 💕
Very helpful from start to finish! And we love the car 🚙💨 💕
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Our Response:
Thanks for your lovely review, it was a pleasure meeting you both, Enjoy the car, Hope it serves you as well as the last one,
Thanks for your lovely review, it was a pleasure meeting you both, Enjoy the car, Hope it serves you as well as the last one,
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24-Jun-2019
Product:
Mitsubishi outlander
Rating:
Customer Comment:
Very friendly and helpful, did not feel pressured in any way
Very friendly and helpful, did not feel pressured in any way
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Our Response:
Thanks very much for your kind review, Apologies for the tracking problem, Glad we got it sorted, Enjoy the car.
Thanks very much for your kind review, Apologies for the tracking problem, Glad we got it sorted, Enjoy the car.
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21-Jun-2019
Product:
Jaguar Xe
Rating:
Customer Comment:
They handled all the necessary paperwork efficiently and had the car ready and fully prepared when we wanted it.
They handled all the necessary paperwork efficiently and had the car ready and fully prepared when we wanted it.
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Our Response:
Thank you very much for your kind review, pop in once you receive your new V5 and we are happy to help assign your personal registration if you would like us to.
Thank you very much for your kind review, pop in once you receive your new V5 and we are happy to help assign your personal registration if you would like us to.
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16-Jun-2019
Product:
Audi A3 Sportback E-Tron Hatchback 1.4 Semi Auto Petrol/Electric
Rating:
Customer Comment:
Great personal service and really knowledgeable people. A wonderful company to buy a car from.
Great personal service and really knowledgeable people. A wonderful company to buy a car from.
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Our Response:
Thanks very much for your Kind words, it was a pleasure meeting you both, Enjoy the Audi.
Thanks very much for your Kind words, it was a pleasure meeting you both, Enjoy the Audi.
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08-Jun-2019
Product:
Mini Cooper S Hatchback 1.6 Manual Petrol
Rating:
Customer Comment:
Graham made the long distance purchase of my Mini Cooper S very easy (possibly the easiest car buying transaction I’ve ever done in fact). It was exactly as described and he even walked around the car on FaceTime so I could see it remotely. Now thoroughly enjoying the car - highly recommend to...
Graham made the long distance purchase of my Mini Cooper S very easy (possibly the easiest car buying transaction I’ve ever done in fact). It was exactly as described and he even walked around the car on FaceTime so I could see it remotely. Now thoroughly enjoying the car - highly recommend to anyone else
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Our Response:
Thanks very much for your review Patrick, Using facetime to show the car to customers works really well, as it is live which allows the customer to direct us to view specific parts of the car that they are interested in seeing, and Thank you for commenting how easy the transaction was, we do our best...
Thanks very much for your review Patrick, Using facetime to show the car to customers works really well, as it is live which allows the customer to direct us to view specific parts of the car that they are interested in seeing, and Thank you for commenting how easy the transaction was, we do our best to make everything as straight forward as it can, Life is complicated enough! Have lots of fun in the Mini.
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26-May-2019
Product:
Jaguar XF
Rating:
Customer Comment:
Good people to deal with. I bought a quality car from Graham at a fair price and am very pleased with it. Transaction made easy by Victoria who is knowledgeable and patient.
My only gripe is that the car description is not compiled by the company itself but picked from some automated source...
Good people to deal with. I bought a quality car from Graham at a fair price and am very pleased with it. Transaction made easy by Victoria who is knowledgeable and patient.
My only gripe is that the car description is not compiled by the company itself but picked from some automated source [Autocar?]. There is a warning in the small print [in grey] that the company cannot guarantee the accuracy of the information provided, so check for yourself that the car has everything advertised. We did not. 'Park assist' was interpreted by the company as meaning front and rear sensors whereas the web definition is:
Parking assist, which is known by alternative terms like active park assist, refers to an automated parking aid which utilises radar technology, cameras and sensors. It allows the car to do most of the work itself when parking into a spot located either in a car park or at the side of the road.
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Our Response:
Thanks very much for your review Mike, it was a pleasure dealing with you both, apologies on the park assist confusion, the cars are packed with so many features nowadays we always so our best to check our adverts for accuracy, but as you say there can be some confusion on the terminology, I think...
Thanks very much for your review Mike, it was a pleasure dealing with you both, apologies on the park assist confusion, the cars are packed with so many features nowadays we always so our best to check our adverts for accuracy, but as you say there can be some confusion on the terminology, I think the feature you were looking for is InControl Park assist. We hope you enjoy the car and Thank you for your business.
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08-May-2019
Product:
Volvo XC90
Rating:
Customer Comment:
Graham (Hill) was helpful and the purchase and vehicle experience were very good. The car was in excellent condition. Recommend them
Graham (Hill) was helpful and the purchase and vehicle experience were very good. The car was in excellent condition. Recommend them
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Our Response:
Thanks for taking the time to write a review, Enjoy the new car
Thanks for taking the time to write a review, Enjoy the new car
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26-Apr-2019
Product:
Alfa Romeo
Rating:
Customer Comment:
Very courteous and helpful, with very friendly advice
Very courteous and helpful, with very friendly advice
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Our Response:
Thanks for your kind review, Hope we have lots of sunshine for you to enjoy the new car in!
Thanks for your kind review, Hope we have lots of sunshine for you to enjoy the new car in!
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10-Apr-2019
Product:
Merceded Benz C220
Rating:
Customer Comment:
Great service, Andy was very helpful.
Great service, Andy was very helpful.
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Our Response:
Thanks very much for your business and taking the time to leave a review.
Thanks very much for your business and taking the time to leave a review.
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09-Apr-2019
Product:
Lexus GS450
Rating:
Customer Comment:
Very recently purchased the best car I have ever owned (Lexus GS450h) from these guys at a good price , Great service , very friendly and helpful people to deal with , would highly recommend !
Very recently purchased the best car I have ever owned (Lexus GS450h) from these guys at a good price , Great service , very friendly and helpful people to deal with , would highly recommend !
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Our Response:
Thanks very much for your kind review, Enjoy the Lexus.
Thanks very much for your kind review, Enjoy the Lexus.
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02-Apr-2019
Product:
BMW 5 Series
Rating:
Customer Comment:
A good experience, a good car at a decent price.
A good experience, a good car at a decent price.
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Our Response:
No Comment
No Comment
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19-Feb-2019
Product:
Audi Avant
Rating:
Customer Comment:
Great service!
Great service!
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Our Response:
Thanks very much for your review, Enjoy your car
Thanks very much for your review, Enjoy your car
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11-Feb-2019
Product:
Mercedes C350E
Rating:
Customer Comment:
Good all round customer experience
Good all round customer experience
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Our Response:
Thanks for your reply, Hope you enjoy the car.
Thanks for your reply, Hope you enjoy the car.
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Showing reviews 1 to 20 of 31