Coronavirus COVID-19 Update

Independent Customer Feedback

100% of our customers would rate our service good or excellent.

5

Showing reviews 1 to 20 of 41

Date Product Score Customer Comment Our Response
23-Sep-2020
Product:
TESLA
Rating:
Customer Comment:
I viewed 3 Cars from 3 Different Dealers. The other Dealers were Conservative with the Truth! The Car that I purchased from Wimbledon Carriages was in Excellent Condition, Well Priced. The Salesman was Professional & Genuine & I would Definitely use them again. The Transaction from the PE to the New...
I viewed 3 Cars from 3 Different Dealers. The other Dealers were Conservative with the Truth! The Car that I purchased from Wimbledon Carriages was in Excellent Condition, Well Priced. The Salesman was Professional & Genuine & I would Definitely use them again. The Transaction from the PE to the New Vehicle went Exceedingly Smoothly & the Owner/Propertier made a point of seeing me to ensure that I was Happy with the Car & the Transaction
Read More
Our Response:
Thanks for your kind Review it was a pleasure meeting and doing business with you. Hope you are enjoying the Tesla.
Thanks for your kind Review it was a pleasure meeting and doing business with you. Hope you are enjoying the Tesla.
Read More
23-Sep-2020
Product:
BMW 7 SERIES
Rating:
Customer Comment:
Brilliant service, seamless and friendly Very efficient staff. Delivered beyond expectations. The car was as described on their website and more.
Brilliant service, seamless and friendly Very efficient staff. Delivered beyond expectations. The car was as described on their website and more.
Read More
Our Response:
Thank you for your kind review, we always delighted when we are told we have exceeded peoples expectations, I will pass on your comments to Steve.
Thank you for your kind review, we always delighted when we are told we have exceeded peoples expectations, I will pass on your comments to Steve.
Read More
23-Sep-2020
Product:
PEUGEOT 5008
Rating:
Customer Comment:
The three employees I dealt with were polite, professional, straightforward, efficient.
The three employees I dealt with were polite, professional, straightforward, efficient.
Read More
Our Response:
Thanks for your review, I will pass on your comments to my colleagues, we always work hard to make the whole process from initial enquiry to delivery as straight forward and stress free as possible, particularly for customers such as yourselves who are buying without visiting the showroom, so your...
Thanks for your review, I will pass on your comments to my colleagues, we always work hard to make the whole process from initial enquiry to delivery as straight forward and stress free as possible, particularly for customers such as yourselves who are buying without visiting the showroom, so your feedback is very much appreciated. Wishing you and your family many happy journeys in the car.
Read More
06-Sep-2020
Product:
VOLVO XC90
Rating:
Customer Comment:
Wimbledon Carriage company has restored my faith in used car dealerships. Professional and courteous with a good range of vehicles. I had been trying to find a car that met the criteria I was looking for for weeks and I found it here. Car as described and in great condition.
Wimbledon Carriage company has restored my faith in used car dealerships. Professional and courteous with a good range of vehicles. I had been trying to find a car that met the criteria I was looking for for weeks and I found it here. Car as described and in great condition.
Read More
Our Response:
Its great to hear we have restored your faith in car dealerships - we are not all bad! Thanks for taking the time to leave a review and enjoy your car, Hopefully see you for another one at some point.
Its great to hear we have restored your faith in car dealerships - we are not all bad! Thanks for taking the time to leave a review and enjoy your car, Hopefully see you for another one at some point.
Read More
05-Sep-2020
Product:
BMW 5 SERIES
Rating:
Customer Comment:
Excellent service and great cars. Graham was especially helpful.
Excellent service and great cars. Graham was especially helpful.
Read More
Our Response:
Thanks for your review, will pass on your feedback to Graham, Enjoy your new car.
Thanks for your review, will pass on your feedback to Graham, Enjoy your new car.
Read More
28-Aug-2020
Product:
KIA PICANTO
Rating:
Customer Comment:
I had a brilliant experience with Wimbledon Carriage Company from beginning to end!! It was a pleasure communicating with the owner Graham, he responded to my enquiry within 24 hours and arranged a test drive at a time that to suited me. Upon arrival we were given time to look over the car at our own...
I had a brilliant experience with Wimbledon Carriage Company from beginning to end!! It was a pleasure communicating with the owner Graham, he responded to my enquiry within 24 hours and arranged a test drive at a time that to suited me. Upon arrival we were given time to look over the car at our own leisure. During the test drive Graham was kind enough to point out some of the beautiful views that surround Easy Horsley. I was not made to feel under any pressure to make a decision on the day which was refreshing change from experiences with other car salesmen. It was this high quality customer service and quality and fair pricing of the car that made my decision to purchase the car. The process of viewing documentation, payment and collection was seamless

I felt the staff went above and beyond, I can not fault them and I would highly recommend this company.
Read More
Our Response:
Thanks for your lovely review Katie, We work hard to buy and prepare our cars well so they sell themselves and create a relaxed environment for our customers so they enjoy their car buying experience, I'm glad you enjoyed Graham's tour of Horsley! Enjoy your new car and hopefully see you again at...
Thanks for your lovely review Katie, We work hard to buy and prepare our cars well so they sell themselves and create a relaxed environment for our customers so they enjoy their car buying experience, I'm glad you enjoyed Graham's tour of Horsley! Enjoy your new car and hopefully see you again at some point.
Read More
26-Aug-2020
Product:
VOLVO XC70
Rating:
Customer Comment:
Very nice helpful staff very good service clean car in good condition with minor faults fixed before being asked to do so
Very nice helpful staff very good service clean car in good condition with minor faults fixed before being asked to do so
Read More
Our Response:
Thanks for your review Lydia, Our 60 point pre delivery checks work well to identify any faults- however small and get them resolved ahead of delivery. Enjoy the car.
Thanks for your review Lydia, Our 60 point pre delivery checks work well to identify any faults- however small and get them resolved ahead of delivery. Enjoy the car.
Read More
22-Aug-2020
Product:
BMW SERIES 7
Rating:
Customer Comment:
Excellent service from a professional company, a few teething troubles to start with but all sorted out in a stress free manner, THANKYOU !
Excellent service from a professional company, a few teething troubles to start with but all sorted out in a stress free manner, THANKYOU !
Read More
Our Response:
Thanks Janet, was lovely to meet you both, the garage you nominated to carry out the repairs were a pleasure to deal with, glad we could get you sorted - Enjoy the new car on those lovely driving roads in your part of the world.
Thanks Janet, was lovely to meet you both, the garage you nominated to carry out the repairs were a pleasure to deal with, glad we could get you sorted - Enjoy the new car on those lovely driving roads in your part of the world.
Read More
13-Aug-2020
Product:
MERCEDES CCLASS
Rating:
Customer Comment:
Excellent service, thanks
Excellent service, thanks
Read More
Our Response:
Thanks for your review, enjoy the car and hopefully see you again for another one at some point.
Thanks for your review, enjoy the car and hopefully see you again for another one at some point.
Read More
03-Aug-2020
Product:
BMW X1
Rating:
Customer Comment:
Excellent communication and quality of car exactly as described.
Excellent communication and quality of car exactly as described.
Read More
Our Response:
Thanks Gill, we take pride in offering accurate descriptions and always being available on the phone/email. Enjoy your new car.
Thanks Gill, we take pride in offering accurate descriptions and always being available on the phone/email. Enjoy your new car.
Read More
03-Aug-2020
Product:
MERCEDES CCLASS
Rating:
Customer Comment:
Very nice well run family business. Fair prices, well presented cars. So far we are delighted with our Mercedes estate!
Very nice well run family business. Fair prices, well presented cars. So far we are delighted with our Mercedes estate!
Read More
Our Response:
Thanks for your kind feedback Mark, we are one of the few dealers to not have any hidden charge which we believe is the right way to do things. Enjoy your Mercedes.
Thanks for your kind feedback Mark, we are one of the few dealers to not have any hidden charge which we believe is the right way to do things. Enjoy your Mercedes.
Read More
03-Aug-2020
Product:
VOLVO XC90
Rating:
Customer Comment:
Professional, personable, well informed and easy transaction. All round 5* Service
Professional, personable, well informed and easy transaction. All round 5* Service
Read More
Our Response:
Thanks very much Paul, Just let us know once your car is at Volvo and we can liaise with them for you.
Thanks very much Paul, Just let us know once your car is at Volvo and we can liaise with them for you.
Read More
24-Jul-2020
Product:
MERCEDES A CLASS
Rating:
Customer Comment:
Graham was really helpful, very straightforward process and absolutely in love with my car!!!
Graham was really helpful, very straightforward process and absolutely in love with my car!!!
Read More
Our Response:
Thanks for your review Isabella, Enjoy your new car.
Thanks for your review Isabella, Enjoy your new car.
Read More
21-Jul-2020
Product:
FIAT SPIDER
Rating:
Customer Comment:
Excellent service. I travelled the length of the country for a car and have no complaints whatsoever. Graham was courteous and helpful and made the whole process easy. If you were 600 miles further north, I would use you every time!
Excellent service. I travelled the length of the country for a car and have no complaints whatsoever. Graham was courteous and helpful and made the whole process easy. If you were 600 miles further north, I would use you every time!
Read More
Our Response:
Thanks for your kind review Peter, we are selling more and more cars further afield these days and always do our best to make sure our descriptions are honest and accurate and make the whole process as straight forward and stress free as possible, Hopefully regardless of the distance we will see...
Thanks for your kind review Peter, we are selling more and more cars further afield these days and always do our best to make sure our descriptions are honest and accurate and make the whole process as straight forward and stress free as possible, Hopefully regardless of the distance we will see you for another car in future.
Read More
16-Jul-2020
Product:
VOLVO XC90
Rating:
Customer Comment:
Very knowledgeable and friendly.
Very knowledgeable and friendly.
Read More
Our Response:
Thanks for your Review Malcolm Enjoy the car,
Thanks for your Review Malcolm Enjoy the car,
Read More
16-Jul-2020
Product:
MERCEDES C350
Rating:
Customer Comment:
Excellent service. Quality range of cars available and extremely happy with the Mercedes C350e purchased.
Excellent service. Quality range of cars available and extremely happy with the Mercedes C350e purchased.
Read More
Our Response:
Thanks for your review Scott, hope you and your family are all settled soon and enjoy the car.
Thanks for your review Scott, hope you and your family are all settled soon and enjoy the car.
Read More
16-Jul-2020
Product:
MITSUBISHI OUTLANDER
Rating:
Customer Comment:
Dealing with Wimbledon Carriage Company was very straightforward. We viewed the car on Sunday, took it for a test drive, agreed the deal there and then, and picked up the car on Thursday following a service and new MOT.
Throughout the process the people at WCC were very friendly, and the deal...
Dealing with Wimbledon Carriage Company was very straightforward. We viewed the car on Sunday, took it for a test drive, agreed the deal there and then, and picked up the car on Thursday following a service and new MOT.
Throughout the process the people at WCC were very friendly, and the deal we did was very fair. Highly recommend.
Read More
Our Response:
Thanks for your recommendation Phil, People are often pleasantly surprised how quickly we can get the cars through the workshop and ready for collection we do our best to be as flexible and accommodating as we can. Enjoy the car.
Thanks for your recommendation Phil, People are often pleasantly surprised how quickly we can get the cars through the workshop and ready for collection we do our best to be as flexible and accommodating as we can. Enjoy the car.
Read More
09-Jul-2020
Product:
VOLVO XC60
Rating:
Customer Comment:
Great service, helpful staff and I love my new car from them. Really worth to recommend it
Great service, helpful staff and I love my new car from them. Really worth to recommend it
Read More
Our Response:
Thanks for your kind comment, Glad you are enjoying the car, We look forward to seeing you for another one in the future.
Thanks for your kind comment, Glad you are enjoying the car, We look forward to seeing you for another one in the future.
Read More
09-Jul-2020
Product:
VOLVO XC90
Rating:
Customer Comment:
So happy with our (nearly) new car! Replacing our 2005 XC90 D5 with a 2016 T8 was a total pleasure - Graham was responsive and helpful throughout and when it came time to collect the vehicle their precautions re. COVID-19 put us at ease.

We found one small problem with the car and Graham...
So happy with our (nearly) new car! Replacing our 2005 XC90 D5 with a 2016 T8 was a total pleasure - Graham was responsive and helpful throughout and when it came time to collect the vehicle their precautions re. COVID-19 put us at ease.

We found one small problem with the car and Graham arranged for us to come back and resolved it there and then... perfect!
Read More
Our Response:
Thanks for your review Marion, Glad you are enjoying the New XC90 they are quite a transformation from the original XC90! Glad we got your problem sorted, we will always do our best to resolve any issue ASAP.
Thanks for your review Marion, Glad you are enjoying the New XC90 they are quite a transformation from the original XC90! Glad we got your problem sorted, we will always do our best to resolve any issue ASAP.
Read More
08-Jul-2020
Product:
VAUXHALL VXR8
Rating:
Customer Comment:
What a refreshing experience, no pushy salesman, just left alone to view the car and make my own decision. And when I’d made my mind up to buy there was no trying to sell me add on I didn’t need.
What a refreshing experience, no pushy salesman, just left alone to view the car and make my own decision. And when I’d made my mind up to buy there was no trying to sell me add on I didn’t need.
Read More
Our Response:
Thanks for your kind review Jason, We select the car we sell very carefully and check our prices daily, which makes selling them the easy part - We don't like hard sells either! and will only ever offer additional products that we believe offer genuine value. Have lots of fun in the VXR!
Thanks for your kind review Jason, We select the car we sell very carefully and check our prices daily, which makes selling them the easy part - We don't like hard sells either! and will only ever offer additional products that we believe offer genuine value. Have lots of fun in the VXR!
Read More

Showing reviews 1 to 20 of 41