Independent Customer Feedback

100% of our customers would rate our service good or excellent.

5

Showing reviews 1 to 20 of 29

Date Product Score Customer Comment Our Response
16-Jun-2019
Product:
Audi A3 Sportback E-Tron Hatchback 1.4 Semi Auto Petrol/Electric
Rating:
Customer Comment:
Great personal service and really knowledgeable people. A wonderful company to buy a car from.
Great personal service and really knowledgeable people. A wonderful company to buy a car from.
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Our Response:
Thanks very much for your Kind words, it was a pleasure meeting you both, Enjoy the Audi.
Thanks very much for your Kind words, it was a pleasure meeting you both, Enjoy the Audi.
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08-Jun-2019
Product:
Mini Cooper S Hatchback 1.6 Manual Petrol
Rating:
Customer Comment:
Graham made the long distance purchase of my Mini Cooper S very easy (possibly the easiest car buying transaction I’ve ever done in fact). It was exactly as described and he even walked around the car on FaceTime so I could see it remotely. Now thoroughly enjoying the car - highly recommend to...
Graham made the long distance purchase of my Mini Cooper S very easy (possibly the easiest car buying transaction I’ve ever done in fact). It was exactly as described and he even walked around the car on FaceTime so I could see it remotely. Now thoroughly enjoying the car - highly recommend to anyone else
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Our Response:
Thanks very much for your review Patrick, Using facetime to show the car to customers works really well, as it is live which allows the customer to direct us to view specific parts of the car that they are interested in seeing, and Thank you for commenting how easy the transaction was, we do our best...
Thanks very much for your review Patrick, Using facetime to show the car to customers works really well, as it is live which allows the customer to direct us to view specific parts of the car that they are interested in seeing, and Thank you for commenting how easy the transaction was, we do our best to make everything as straight forward as it can, Life is complicated enough! Have lots of fun in the Mini.
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26-May-2019
Product:
Jaguar XF
Rating:
Customer Comment:
Good people to deal with. I bought a quality car from Graham at a fair price and am very pleased with it. Transaction made easy by Victoria who is knowledgeable and patient.
My only gripe is that the car description is not compiled by the company itself but picked from some automated source...
Good people to deal with. I bought a quality car from Graham at a fair price and am very pleased with it. Transaction made easy by Victoria who is knowledgeable and patient.
My only gripe is that the car description is not compiled by the company itself but picked from some automated source [Autocar?]. There is a warning in the small print [in grey] that the company cannot guarantee the accuracy of the information provided, so check for yourself that the car has everything advertised. We did not. 'Park assist' was interpreted by the company as meaning front and rear sensors whereas the web definition is:
Parking assist, which is known by alternative terms like active park assist, refers to an automated parking aid which utilises radar technology, cameras and sensors. It allows the car to do most of the work itself when parking into a spot located either in a car park or at the side of the road.
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Our Response:
Thanks very much for your review Mike, it was a pleasure dealing with you both, apologies on the park assist confusion, the cars are packed with so many features nowadays we always so our best to check our adverts for accuracy, but as you say there can be some confusion on the terminology, I think...
Thanks very much for your review Mike, it was a pleasure dealing with you both, apologies on the park assist confusion, the cars are packed with so many features nowadays we always so our best to check our adverts for accuracy, but as you say there can be some confusion on the terminology, I think the feature you were looking for is InControl Park assist. We hope you enjoy the car and Thank you for your business.
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08-May-2019
Product:
Volvo XC90
Rating:
Customer Comment:
Graham (Hill) was helpful and the purchase and vehicle experience were very good. The car was in excellent condition. Recommend them
Graham (Hill) was helpful and the purchase and vehicle experience were very good. The car was in excellent condition. Recommend them
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Our Response:
Thanks for taking the time to write a review, Enjoy the new car
Thanks for taking the time to write a review, Enjoy the new car
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26-Apr-2019
Product:
Alfa Romeo
Rating:
Customer Comment:
Very courteous and helpful, with very friendly advice
Very courteous and helpful, with very friendly advice
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Our Response:
Thanks for your kind review, Hope we have lots of sunshine for you to enjoy the new car in!
Thanks for your kind review, Hope we have lots of sunshine for you to enjoy the new car in!
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10-Apr-2019
Product:
Merceded Benz C220
Rating:
Customer Comment:
Great service, Andy was very helpful.
Great service, Andy was very helpful.
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Our Response:
Thanks very much for your business and taking the time to leave a review.
Thanks very much for your business and taking the time to leave a review.
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09-Apr-2019
Product:
Lexus GS450
Rating:
Customer Comment:
Very recently purchased the best car I have ever owned (Lexus GS450h) from these guys at a good price , Great service , very friendly and helpful people to deal with , would highly recommend !
Very recently purchased the best car I have ever owned (Lexus GS450h) from these guys at a good price , Great service , very friendly and helpful people to deal with , would highly recommend !
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Our Response:
Thanks very much for your kind review, Enjoy the Lexus.
Thanks very much for your kind review, Enjoy the Lexus.
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02-Apr-2019
Product:
BMW 5 Series
Rating:
Customer Comment:
A good experience, a good car at a decent price.
A good experience, a good car at a decent price.
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Our Response:
No Comment
No Comment
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19-Feb-2019
Product:
Audi Avant
Rating:
Customer Comment:
Great service!
Great service!
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Our Response:
Thanks very much for your review, Enjoy your car
Thanks very much for your review, Enjoy your car
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11-Feb-2019
Product:
Mercedes C350E
Rating:
Customer Comment:
Good all round customer experience
Good all round customer experience
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Our Response:
Thanks for your reply, Hope you enjoy the car.
Thanks for your reply, Hope you enjoy the car.
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11-Feb-2019
Product:
Mitsubishi Outlander
Rating:
Customer Comment:
Nice people to deal with. No problems with the transaction, got the deal I wanted and very happy with the car I bought.
Nice people to deal with. No problems with the transaction, got the deal I wanted and very happy with the car I bought.
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Our Response:
Thanks for taking the time to leave your review, Glad you are enjoying the car.
Thanks for taking the time to leave your review, Glad you are enjoying the car.
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05-Dec-2018
Product:
BMW X1
Rating:
Customer Comment:
Graham has great customer service!
Graham has great customer service!
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Our Response:
Thanks for your review, Glad we made your first experience of buying a car in the UK and enjoyable one, Wishing you and your family many happy trips exploring in the new car.
Thanks for your review, Glad we made your first experience of buying a car in the UK and enjoyable one, Wishing you and your family many happy trips exploring in the new car.
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27-Nov-2018
Product:
BMW Z4
Rating:
Customer Comment:
Personalised service, rapid and accurate, very friendly and respectful! Graham Hill and the colleagues are very professional indeed.

Thank you very much!
Alberto
Personalised service, rapid and accurate, very friendly and respectful! Graham Hill and the colleagues are very professional indeed.

Thank you very much!
Alberto
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Our Response:
Thanks very much for your review Alberto, Enjoy the Z4 - Hopefully the rain will stop for you soon!
Thanks very much for your review Alberto, Enjoy the Z4 - Hopefully the rain will stop for you soon!
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20-Nov-2018
Product:
Nissan Qasqai
Rating:
Customer Comment:
Hi we live more than 500 miles from them and would have no hesitation in dealing
With them again we are delighted with the car well done graeham and staff could,nt have been more helpful thank you
Jane Blythe
Hi we live more than 500 miles from them and would have no hesitation in dealing
With them again we are delighted with the car well done graeham and staff could,nt have been more helpful thank you
Jane Blythe
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Our Response:
Thanks very much for taking the time to leave your review and your kind words on the phone, If you are ever down this way do pop in! Enjoy the car.
Thanks very much for taking the time to leave your review and your kind words on the phone, If you are ever down this way do pop in! Enjoy the car.
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20-Nov-2018
Product:
Land Rover Range Rover Sport
Rating:
Customer Comment:
very helpful from start to finish. knowledgeable sales staff instead of pushy. good after sales too. High recommended
very helpful from start to finish. knowledgeable sales staff instead of pushy. good after sales too. High recommended
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Our Response:
Thanks for your review Richards, Enjoy your new car.
Thanks for your review Richards, Enjoy your new car.
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13-Nov-2018
Product:
BMW 435D
Rating:
Customer Comment:
Very good service from Graham, Victoria and Clive. Bought the car on FaceTime presentation like I usually do from main dealers and was not disappointed.
Very good service from Graham, Victoria and Clive. Bought the car on FaceTime presentation like I usually do from main dealers and was not disappointed.
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Our Response:
Thanks very much for your review, The FaceTime videos are very beneficial for customers such as yourself who are a long way away from us. Hope you enjoy the car and enjoy the drive back to Italy!
Thanks very much for your review, The FaceTime videos are very beneficial for customers such as yourself who are a long way away from us. Hope you enjoy the car and enjoy the drive back to Italy!
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16-Oct-2018
Product:
Volvo XC60
Rating:
Customer Comment:
Good friendly service thank you. Made it an added enjoyable experience buying the car!
Good friendly service thank you. Made it an added enjoyable experience buying the car!
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Our Response:
Thanks very much for your review, it was a pleasure doing business with you. Hope you have many happy road trips in the new car and enjoy it as much as your old one!
Thanks very much for your review, it was a pleasure doing business with you. Hope you have many happy road trips in the new car and enjoy it as much as your old one!
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05-Oct-2018
Product:
Ford Mustang
Rating:
Customer Comment:
It as was my second time buying a car from Wimbledon Carriage Company. Just like the first time, the service was exceptional. All my questions and inquiries were dealt with very quickly and no pressure tactics were applied. The car was competitively priced and exactly as described on their website. I am...
It as was my second time buying a car from Wimbledon Carriage Company. Just like the first time, the service was exceptional. All my questions and inquiries were dealt with very quickly and no pressure tactics were applied. The car was competitively priced and exactly as described on their website. I am very happy with my purchase and highly recommend them..
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Our Response:
Thanks for your review Victor, it was a pleasure doing business with you, Hope you have lots of fun in the new car.
Thanks for your review Victor, it was a pleasure doing business with you, Hope you have lots of fun in the new car.
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28-Sep-2018
Product:
Porsche Boxster
Rating:
Customer Comment:
Best experience I’ve ever had when buying a car. Cars are well priced and part -ex offer was fair. Victoria, Graham and the team were a pleasure to do business with.
Best experience I’ve ever had when buying a car. Cars are well priced and part -ex offer was fair. Victoria, Graham and the team were a pleasure to do business with.
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Our Response:
Thanks very much for your kind words Sarah, Enjoy the Porsche - will be in touch regarding the additional speakers.
Thanks very much for your kind words Sarah, Enjoy the Porsche - will be in touch regarding the additional speakers.
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28-Sep-2018
Product:
Audi Q5
Rating:
Customer Comment:
Very friendly and efficient service - Nothing was too much trouble - including picking me up from the railway station. Car was very well presented.
Very friendly and efficient service - Nothing was too much trouble - including picking me up from the railway station. Car was very well presented.
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Our Response:
Thanks very much for your review Trevor, The least we can do is collect you from the station when you are travelling so far to buy from us, Thanks for your business.
Thanks very much for your review Trevor, The least we can do is collect you from the station when you are travelling so far to buy from us, Thanks for your business.
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Showing reviews 1 to 20 of 29